Non Profit
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Case Study

The Dementia Society

The Dementia Society is a local nonprofit that wraps practical, compassionate support around people living with dementia and the family members who care for them. They offer coaching, education, and community programs that help caregivers feel informed, connected, and less alone. Despite their impact, many people in the region still don’t know this kind of free, local help exists. As part of our annual give-back, we partnered with the Society to produce a live-action video at no cost, so more families could find them and so fundraising could go further.

The process, collaborative storyline, and two days of well-orchestrated shoots was seamless. We cannot recommend Simple Story enough for their professionalism, quality, kindness, and commitment to our community.”

Kate Holmes
Former Director of Marketing

The Challenge

Awareness lagged where it mattered most. New caregivers often didn’t know where to begin or who to call. The broader public understood that dementia touches many families, but not that community-driven, non-clinical support is available close to home. The Society needed a warm, clear story that quickly explained what they do, encouraged caregivers to seek help early, and worked across their website, social channels, presentations, and donor outreach. Above all, the message had to be hopeful: you are not alone and support is here.

Our Approach

A conversation with leadership shaped the tone and the simple promise that guided everything: no one faces dementia alone. From there, we developed “Faces of Dementia,” a live-action concept that weaves together real moments from several caregivers and staff. Rather than following one person from beginning to end, the film moves between different experiences—loneliness, burnout, uncertainty—and the relief that arrives when someone from the Society steps in with guidance and community. Over two carefully planned shoot days, we filmed authentic interactions in familiar settings and kept the process easy for everyone involved. In post production, we edited for emotional clarity and immediate understanding, then delivered a video with several shorter versions, complete with captions and ready-to-use files for web, social, events, and appeals.

The Results

The finished video landed exactly where it needed to. Staff received it “with emotion and pride,” and the story now explains in minutes what the Society does and why it matters. It anchors caregiver outreach and year-end fundraising, helping first-time caregivers recognize themselves, feel seen, and take a first step toward support. Born from a public vote and our community give-back, the project also energized the Society’s base and highlighted their role across Ottawa and Renfrew County.

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